Home / Privacy Policy
Privacy Policy
How ACSONI collects, uses and protects personal information. Draft for client review.
Draft for client review — confirmation notes must be resolved before publication on the live website.
Last updated: 5 November 2026
Who we are
African and Caribbean Support Organisation Northern Ireland (ACSONI) supports and represents African and Caribbean communities across Northern Ireland.
ACSONI is responsible for the personal information covered by this notice.
You can contact us about your information:
- Email: admin@acsoni.org
- Telephone: 028 9043 4090
- Address: First Floor, 9 Lower Crescent, Belfast, BT7 1NR
Registered charity number: NIC105267.
Information we collect
Depending on how you contact or engage with us, we may collect:
- Your name, email address, telephone number and organisation.
- Information provided in enquiries, support requests or volunteer applications.
- Your interests, availability and relevant experience.
- Newsletter preferences, where you subscribe.
- Technical information associated with website use, such as your IP address, browser and security logs.
Support requests may include sensitive information, such as ethnicity, health or personal circumstances. Please provide only information relevant to your request. Do not include information about another person unless you are authorised to do so.
How we use your information
We use personal information to respond to enquiries, consider support requests, manage volunteering and participation, communicate about our work, and operate and protect our website.
Where you choose to receive newsletters, we use your contact details to send the updates you requested. You can unsubscribe or contact us to change your preferences.
Our reasons for using your information
The legal basis depends on the purpose for which we use your information. This may include consent, our legitimate interests in administering enquiries and community activities, or a legal obligation.
[ACSONI to confirm the lawful basis for each activity before publication. For ethnicity, health and other special-category information, also confirm the applicable additional condition and explain it here.]
If information is needed to respond to your request, we will explain this. Choosing not to provide relevant details may limit the assistance we can offer.
Sharing information
Information may be handled by authorised ACSONI staff and service providers supporting our website, email and administration.
Where a referral to another organisation is appropriate, we will explain what information needs to be shared and the basis for doing so. Information may also be disclosed where required by law or where a lawful safeguarding disclosure is necessary.
[Confirm the categories of referral partners and service providers, including hosting, email delivery and newsletter services.]
Storage and retention
We keep information only for as long as needed for its purpose, taking account of ongoing support, safeguarding, record-keeping and legal requirements.
[Insert ACSONI’s retention periods or specific retention criteria for enquiries, support records, volunteering and newsletter subscriptions.]
[Confirm whether providers process information outside the UK and, if so, describe the relevant safeguards.]
Your rights
Depending on the circumstances, you may have rights to access, correct or delete your information, restrict its use, object to processing, or receive a portable copy.
You have the right to object to processing based on legitimate interests and to direct marketing.
Where we rely on consent, you can withdraw it at any time by contacting us. This does not affect processing carried out lawfully before withdrawal.
Contact admin@acsoni.org to exercise your rights or raise a concern. You can also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint/.
Cookies and external services
Our website includes third-party services such as YouTube videos and Google Maps. These providers may receive information when their content loads or you interact with it.
See our Cookie Policy for more information.
Changes to this policy
We will update this notice when our practices change. The date above shows when it was last revised.